SPOTLESS OFFICE
SPOTLESS OFFICE
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Privacy Policy

 

AtSpotless Office, we are committed to protecting the privacy and security of our clients and visitors. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the choices you have regarding your data. By using our services or visiting our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information
When you request a quote, book a cleaning service, or contact us, we may collect personal details such as:

  • Name
  • Address (for service locations)
  • Phone number
  • Email address


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To process your bookings, schedule cleaning appointments, and provide the services you request.
  • Customer Support: To respond to your inquiries, provide customer service, and resolve any issues or concerns.
  • Payment Processing: To securely process payments for our cleaning services.
  • Marketing and Communications: With your consent, we may send you promotional emails or newsletters about our services, special offers, or updates. You can opt-out at any time.
  • Improve Our Services: To analyze website usage, identify trends, and enhance the quality and efficiency of our cleaning services.

3. Data Protection and Security

We take the security of your personal information seriously. We implement industry-standard physical, technical, and administrative safeguards to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following cases:

  • With Service Providers: We may share personal information with third-party service providers who assist us in performing our services (e.g., payment processors, email marketing services). These service providers are required to maintain the confidentiality of your information.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal process, such as a subpoena, court order, or government request.

5. Your Rights and Choices

  • Access and Update Information: You have the right to access and update your personal information. You can do so by contacting us directly.
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in any email you receive from us or by contacting us.
  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information about how you interact with our website. Cookies are small files stored on your device that help us enhance your user experience, analyze website traffic, and personalize content. You can manage cookie settings through your browser preferences.

7. Children’s Privacy

Spotless Office does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us 

  • Privacy Policy

Copyright © 2024 A Spotless Office Limited - All Rights Reserved.

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